Disclaimer

PRIVACY POLICY 

Droog is committed to protecting your privacy when you visit our website droog.com, our web shop and hotel services. Droog ensures you that the information you provide us with is kept private and confidential, and we will only use it to provide the services you request. The Droog privacy policy is outlined below.

Droog may make changes to this privacy policy, which come into effect upon updating this page. We recommend reviewing this privacy policy so you are aware of any changes that affect what you are consenting to by interacting with the website, submitting a query, making a booking or otherwise interacting with Hôtel Droog.

The policy is effective from 25 May 2018.

Droog Design is a registered foundation. Hôtel Droog, café Droog, and the shop are part of a separate limited company Droog B.V. This privacy policy covers all parties under the umbrella of Droog.The registration of personal client information will be applied at the Dutch Data Protection Authority. If you have any questions or queries about this policy please use the contact information at the bottom of this policy.

 

OUR POLICY ON COLLECTION INFORMATION 

Website
Droog.com relies on Google Analytics by Google Inc. to analyse site use. Google Analytics uses cookies to collect data on site usage, anonymised in accordance with GDPR. You can block the use of cookies in your browser, but this may lead to limited functionality of websites you visit. You can block cookies for Google Anlytics by installing the opt-out plugin from Droog.com masks the last digits of your IP address. Therefore collected data can never be traced back to a computer, person or exact location. Droog does not provide access to Google Analytics data to any third party. This information is only used for retargeting advertisement campaigns on Droog’s various social media platforms Facebook and Instagram and used for internal reporting purposes.

Mailing List
When you sign up to our mailing list, we will ask you to provide us with the information we need to process your request. This information includes your first name, last name, mailing address, city and country of residence. Using this information, you can unsubscribe at any time. The option to do so is linked from every email you receive from us at the bottom of the mail. By unsubscribing, you are only unsubscribed for the specific mailing list you are subscribed to. For a full overview of your subscriptions and requesting to unsubscribe from all, please fill out the form to request change or removal of your details known at Droog.

Webshop
When you order a product from the Droog online store, we need to know your name, billing and shipping addresses, telephone number, email address, and credit card information to process your order. Your credit card information will be stored temporarily on a secure server and used only as needed to process your transaction. Any external partner involved, such as software suppliers and payment providers assigned by Droog are operating in accordance with GDPR.

Events and Hotel Reservations
In order to book a room or place for an event, Droog relies on external parties such as booking.com, in accordance with GDPR. You will be required to provide more information including your name, email, billing address and payment information if you are signing up for a ticketed event. Any external partner involved, such as payment providers assigned by Droog, are operating in accordance with GDPR.

Visiting Droog
When visiting Droog in Amsterdam or other satellite locations for an event or opening, images of you may be captured for promotional purposes. In case you find yourself included in photography against your will, fill out the form to request for removal. Droog will adjust the publication and confirm the removal of the original file for future use.

Third parties
Please be aware that our site may contain links to other sites hosted by third parties. Different rules may apply to their collection, use, or disclosure of your personal information. We encourage you to review other websites’ policies before revealing any personally identifiable or sensitive information. Droog does not control, and is thus not responsible for the content or privacy practices and policies of such other sites and under no circumstances shall we have any liability whatsoever for the activities conducted by or at any website accessed from or through the Droog website.

Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them. 

Our website includes links to other websites, whose privacy practices may be different from ours. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Cookies
Droog.com uses cookies, a common Internet technology to locally store small files on a users' computer. Cookies are small files of information that are stored on your computer’s hard drive by your Web browser. Cookies are not used for personal identification, only for identification of one's computer. The cookies we use do not contain any personal information. Most Web browsers automatically accept cookies, but you can change the preferences of your browser so that it does not accept them. In order to use all the features of the Droog website, we recommend that you accept cookies.


OUR USE AND DISCLOSURE OF THE INFORMATION WE COLLECT 
Droog uses the personal information you provide to us for internal purposes, such as completing and tracking your transaction, analysing trends, and collecting statistics. Droog may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns, and related site information to third parties, but these statistics will not include any personally identifying information.
We may combine information you give to us online, offline, in our store, or at the hotel. We use this combined information to enhance and personalize your shopping experience with us; to communicate with you about products, exhibitions, or events that may be of interest to you; or for other promotional or exhibition-related purposes. 



HOW DO WE PROTECT YOUR INFORMATION 
Droog takes reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, considering the risks involved in the processing and the nature of the personal information. We are committed to ensure that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and other procedures to safeguard and secure the information we collect online, through offline forms, sales or on personal request.

Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. We implement a variety of security measures when a user makes a booking, enters, submits, or accesses their information to maintain the safety of your personal information.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit card information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers. If a security breach causes an unauthorized intrusion into our system that materially affects you, then Droog will notify you as soon as possible and later report the action we took in response. 


CONTACT DROOG
Send your questions, comments, or concerns about our privacy policy or any other aspect. 

Email
contact@droog.com

Post
Droog 
Straatstraat 7A/B
1011 JJ Amsterdam