faq

Shipping and Returns Your order will be dispatched within 4 working days. Should it take longer, we will let you know by e-mail.

Free shipping in NL with an order above € 50,-.
 
We ship worldwide.

The shipping costs of the product depend on weight, size, destination and delivery service. When you checkout, the webshop will automatically calculate shipping costs for your address, before the actual payment. Droog will charge a handling and shipping fee for deliveries in the Netherlands, Europe and outside Europe. Please note that all international customers (outside the EU) are liable to be asked to pay country/state import duties and taxes at the time of delivery of your parcel.

Returns shall only be accepted within 8 working days if the product is received undamaged (in the original packaging). The cost of returning the product shall be for the account of the purchaser. Droog shall then refund the amount paid for the product within 30 days. Please do not send your order back to us before contacting us at webshop@droog.com and receiving an approval notification.

More questions about ordering, availability, shipping or other? See our terms & conditons or contact us at webshop@droog.com